Claims FAQ's
To submit a claim we require a completed Sirago claim form and the required documents be submitted. For more info on how to submit a claim, please click her...
Tue, 25 May, 2021 at 2:42 PM
Gap provider benefit for the difference between the register professional provider’s tariffs and the scheme’s payment (first 100% scheme rate), therefore we...
Tue, 25 May, 2021 at 2:43 PM
Please note that pre-authorization may not be provided as we are not a Medical aid. This is not a medical scheme and the cover is not the same as that of a ...
Tue, 25 May, 2021 at 2:43 PM
To submit a claim we require a completed Sirago claim form and the required documents be submitted. For more info on how to submit a claim, please click her...
Tue, 25 May, 2021 at 2:44 PM
Gap cover only provides benefit for treatment provided within the borders of South Africa.
Tue, 25 May, 2021 at 2:44 PM
No, as the discount amount that we have negotiated with the doctor will be written off and not due for you to pay the provider.
Tue, 25 May, 2021 at 2:45 PM