GENRIC Insurance

This document is used if you would like to change where the debit order is debited from for your Sirago policy. In the case that the policyholder is the p...

No, we do not provide tax certificates as gap cover does not form part of your annual Medical Scheme Fees Tax Credit which is used to reduce the normal tax ...

Yes, we do allow premiums to be paid annually up to the end of the benefit year. If the full premium for the year is received before the 07th January, we wi...

As this is an annual policy paid in monthly installments, we unfortunately do not offer any payment arrangements. Please contact one of our representatives ...

Yes, we do allow force debits to be submitted Please submit your force debit request to payments@sirago.co.za

Please contact our offices on 010 599 1163, alternatively, please email payments@sirago.co.za requesting a Contribution Statement.

Unfortunately not, all premiums are paid in Advance before the 7th of each month.

Refunds are processed every Friday, if a refund request is received before 12pm Wednesday of the current week, the refund will be processed in the same week...